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UX Researcher (Designer)

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UX Researcher (Designer)

  • Location:

    London

  • Sector:

    Commercial

  • Job type:

    Permanent

  • Salary:

    £50000 to £60000

  • Contact phone:

    Mohammed Alexander

  • Contact email:

    malexander@executives.co.uk

  • Contact phone:

  • Job ref:

    J100

  • Published:

    5 months ago

  • Expiry date:

    2022-05-29

JOB TITLE:        UX Researcher (Designer)

SALARY:           £50,000 - £60,000

LOCATION:       London / Hybrid (Remote Available)

 

Our client ensures technology serves the end user, and not the other way around. Giving control back within an increasingly fast-moving marketplace, by packaging up all the essential tools to operate more effectively at pace – an all on one platform, wherever people need to work – at home or the office.

 

Going live in 2022, we are developing an all-in-one CRM & ATS with other applications integration such as SMS, WhatsApp, email and video. Due to growth, we are now seeking a full time UX Researcher. As a UX Researcher you’ll be defining and conducting investigations into customer experiences for our range of products. These products will be delivered across multiple platforms to include desktop, web and mobile devices. You will work closely with other members of the product team to deliver consistent and efficient experiences, translating research findings into recommendations and reporting outputs.

 

This role offers a flexible and hybrid working environment with 3 days in the office and 2 days working from home.

 

KEY RESPONSIBILITIES:

 

  • Developing work from idea through to interaction and interface
  • Mapping customer journeys, user flows, wireframes and leveraging and refining our design system to develop high fidelity screens
  • Ensuring the product is intuitive and easy to use
  • Validating and refine ideas with customers through user testing and research
  • Working directly with the engineering team and UI to understand potential constraints and work together to develop elegant solutions.
  • Customer focus and empathy
  • Remaining up to date with the latest design trends, approaches and tools
  • Product roadmap delivery

 

REQUIRED SKILLS:

 

  • A mid-level UX designer (2-3 years’ experience / worked on a few projects in the past)
  • Web experience - Figma, Miro
  • Salesforce experience would be advantageous
  • Any experience with Fjord, Designit, Idean, Ustwo & Method would be advantageous

 

We are considering applications on a rolling basis so please apply soon to discuss further and avoid disappointment